The Conflict Management course is especially designed to equip the learner with the necessary knowledge, skills and competence to identify, handle and resolve conflict and external stressors that may arise in the workplace.
Who Should Attend?
Any individual who have an interest in communication, understanding and resolving conflict, anyone with conflict management responsibilities, managers, team leaders within an organisation and those who wish to gain formal qualification in conflict management.
• Theory of conflict
• Conflict management strategies
• Personal or group conflicts and its impact on the organisation
• Conflict management in the workplace setting
• Autonomous conflict management and responsibility
After this course, the learner will be able to identify and resolve conflicts between individuals, among groups or within an organisation.
All MIDAS Group business courses are accredited by QQI (Quality & Qualifications Ireland) and are mapped into the National Qualifications Framework.
Once a week, every Wednesday for 5 weeks
To know more about the course, call us now at 01-8641790 or email us at firstname.lastname@example.org