Customer Services booking agent

Posted on: 09/07/2020
Ref: VAC-17721
  • Start Date: Immediate
  • Region: Dublin
  • Location: Dublin 11
  • Industry:
  • Discipline: Customer Services
  • Sub Discipline: Customer Services
  • Employment Type: Permanent
  • Duration: n/a


Job Description

Job Title: Customer Services booking agent.
Ref No: VAC-17721
Location: Dublin 11

Company Description:

ISM Training Services, a division of the Irish School of Motoring Group, have an exciting career opportunity for a Customer Services booking agent.

Based in our Finglas Office on Jamestown Road, you will be part of a focused, fast-moving, sales and customer orientated care team.

Positioned at our sales desk, you will be the first impression that our customers see when they visit our business, so exceptional customer care skills are a must. This is a fast-moving customers service/sales orientated role with incoming sales opportunities including telephone, public walk-ins and web enquiries.

Reporting to the Office Manager, you will be responsible for:

” Liaising with Instructors and Customers
” Scheduling Driving Lessons and select Training Courses
” Using the in-house booking systems
” Developing strong customer relationships with our customers and trainers

Candidate Requirements:

The suitable candidate for this position must have a good command of the English language, have an excellent telephone manner and exceptional communication skills. A knowledge of Microsoft office and general IT skills are essential.

Salary and Benefits:
€25,000 (DOE)

Hours of Work

8:30am to 5pm (flexibility required for course starting times). Occasional Saturday required (as extra)
If you feel you have what it takes and you are ready to join Irelands fastest growing training services provider, please apply with CV today.

This vacancy is being advertised by ISM Recruitment/ISM Driver Recruitment a division of the Irish School of Motoring Group of companies, leaders in Driver Education since 1961.
NRF (National Recruitment Federation)
Winner for Best in Practice – Warehousing, Logistics & Light Industrial 2016
Shortlisted for Best in Specialism (Healthcare) 2018
Shortlisted for Best in Specialism 2018, 2017 & 2016
Shortlisted for Agency of Year 2018, 2017 & 2016

To review more live vacancies visit us on